Effective date and brief description
Effective: October 2026. Old accounts inactive for 90 days will start archive review.
This JA999 privacy policy explains what information is kept, for how long, and how it is deleted.
If desired Help page And Contact page You can also send direct questions.
How irregularities are detected
If there is no login for 90 days, the account is deactivated and then a 30-day notice is issued.
Login history, device ID, and session timestamp are used to track this; users logging in from Dhaka with bKash or Nagad are subject to the same rules.
| Signal | No active session in the last 90 days |
| Warning | 30-day notice issued |
| Age | Review increases after 12 months have elapsed |
| Data tier | Accounts, logs, and cookies are kept separate |
JA999 App data protection rules
Data is stored in three levels: account, device, and cookies in separate records
| Account information | Name, phone, and preferred language are kept |
| Device information | Android version, browser type, and session time are kept |
| Location signals | Only city-level indicators are shown for security |
| Cookie control | Keep login persistent and remember preferences |
Disabling cookies may slow some pages, but the main JA999 App information will still be visible.
Archive process
If inactivity is detected, archiving occurs in three steps, each step receives a separate notice.
- First, a 30-day notice is sent
- Login access is restricted
- Finally, the profile moves to the archive queue
During this time, whether in Dhaka or another district, data is not deleted; access only is reduced, and the verification path remains open.
How to reactivate
To re-activate, two steps are sufficient: identity verification first, then new login.
You JA999 App You can come back from JA999 App, or JA999 Registration You can start anew with the page; it's best to view the old notice within 7 days.
For users of bKash, Nagad, and Rocket, the same verification checklist applies; no extra hassle.
Permanent deletion
Permanent deletion; once approved, the process completes within 30 days.
If legal documents or financial logs are required, some records may be kept separately for up to 12 months, after which they are also removed per policy.
In the final step, you can sign in from JA999 Login to view requests, if you want. Contact Request another copy from the page
User's rights
Viewing rights
You can request your data list; the response is within 5 business days
Right to rectification
If you change phone number, name, or language, verification may be required
Right to delete
Deletion requests can be sent per policy; legal records remain separate
Secure login and support
JA999 login shows archive status, cookie preferences, and notices together
In regional cities many users log in at night, so session save, OTP, and device verification work together
Login Start registration